{#
 # ---------------------------------------------------------------------
 #
 # GLPI - Gestionnaire Libre de Parc Informatique
 #
 # http://glpi-project.org
 #
 # @copyright 2015-2025 Teclib' and contributors.
 # @copyright 2003-2014 by the INDEPNET Development Team.
 # @licence   https://www.gnu.org/licenses/gpl-3.0.html
 #
 # ---------------------------------------------------------------------
 #
 # LICENSE
 #
 # This file is part of GLPI.
 #
 # This program is free software: you can redistribute it and/or modify
 # it under the terms of the GNU General Public License as published by
 # the Free Software Foundation, either version 3 of the License, or
 # (at your option) any later version.
 #
 # This program is distributed in the hope that it will be useful,
 # but WITHOUT ANY WARRANTY; without even the implied warranty of
 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 # GNU General Public License for more details.
 #
 # You should have received a copy of the GNU General Public License
 # along with this program.  If not, see <https://www.gnu.org/licenses/>.
 #
 # ---------------------------------------------------------------------
 #}

{% import 'components/form/fields_macros.html.twig' as fields %}

{% set rand = random() %}
{% set base_field_options = {
    'is_horizontal': false,
    'full_width': true,
    'full_width_adapt_column': false,
    'fields_template': itiltemplate,
    'rand': rand,
} %}
{% set right_field_options = base_field_options|merge({
    'is_horizontal': true,
    'label_class': 'col-lg-3',
    'input_class': 'col-lg-9',
}) %}

<div class="container-lg">

    {% if has_tickets_to_validate and not url_validate is empty %}
        <div class="alert alert-warning" role="alert">
            {{ __('There are some tickets awaiting approval') }} — <a href="{{ url_validate }}" class="alert-link">{{ __('check it out!') }}</a>
        </div>
    {% endif %}

   {{ include('components/itilobject/mainform_open.html.twig') }}

   {{ call_plugin_hook(constant('Glpi\\Plugin\\Hooks::PRE_ITEM_FORM'), {'item': item, 'options': params}) }}

   <div class="card">
        <div class="card-header">
            <h3 class="card-title">
                {{ __('Describe the incident or request') }}
            </h3>
        </div>

        <div class="card-body bg-secondary-lt pt-0">
            {% if delegating|length %}
                <div class="row align-items-end w-100">
                    <div class="col-sm-6">

                        {% set actor_add_form %}
                            <div id="delegate_other{{ rand }}" class="card mt-2">
                                <div class="card-body">
                                    {{ item.showActorAddFormOnCreate(
                                        constant('CommonITILActor::REQUESTER'),
                                        params
                                    )|u.truncate(0) }}
                                </div>
                            </div>
                        {% endset %}

                        {{ fields.dropdownYesNo(
                            'nodelegate',
                            params['nodelegate'],
                            __('This ticket concerns me'),
                            base_field_options|merge({
                                'add_field_html': actor_add_form
                            })
                        ) }}
                    </div>
                    <div class="col-sm-6 {{ config('use_check_pref') and params['nodelegate'] ? "" : "d-none" }}" id="user-info{{ rand }}-block">
                        {% set personal_information %}
                        <div class="d-inline-flex">
                            <div class="card mb-0" id="user-info{{ rand }}">
                                <div class="card-body">
                                    {% set user = get_current_user() %}
                                    {% set user_fields = user.fields %}
                                    {% set user_fields = user_fields|merge({user_name: user.getFriendlyName()|verbatim_value}) %}
                                    {% set user_fields = user_fields|merge({email: user.getDefaultEmail()}) %}
                                    {{ include('components/user/info_card.html.twig', {
                                        'user': user_fields,
                                        'can_edit': true
                                    }, with_context = false) }}
                                </div>
                            </div>
                        </div>
                        {% endset %}
                        {{ fields.field(
                            '',
                            personal_information,
                            __('Check your personnal information'),
                            base_field_options
                        ) }}
                    </div>
                </div>

            {% else %}
                <input type="hidden" name="_users_id_requester" value="{{ session('glpiID') }}">
            {% endif %}
        </div>
        <div class="card-body row mx-0">
            <div class="offset-md-1 col-md-8 col-xxl-6">
               {{ fields.field(
                  'type',
                  item.dropdownType('type', {
                     'value': params['type'],
                     'width': '100%',
                     'display': false,
                     'on_change': 'this.form.submit()',
                  }|merge(right_field_options)),
                  _n('Type', 'Types', 1),
                  right_field_options
               ) }}

               {% set cat_params = right_field_options|merge({
                  'on_change': 'this.form.submit()',
               }) %}
               {% set condition = {
                  'is_helpdeskvisible': 1
               } %}
               {% if params['type'] == constant('Ticket::INCIDENT_TYPE') %}
                  {% set condition = condition|merge({'is_incident': 1}) %}
               {% elseif params['type'] == constant('Ticket::DEMAND_TYPE') %}
                  {% set condition = condition|merge({'is_request': 1}) %}
               {% endif %}
               {{ fields.dropdownField(
                  'ITILCategory',
                  'itilcategories_id',
                  params['itilcategories_id'],
                  _n('Category', 'Categories', 1),
                  cat_params|merge({'condition': condition}),
               ) }}

               {{ fields.field(
                  'urgency',
                  item.dropdownUrgency({
                     'value': params['urgency'],
                     'width': '100%',
                     'display': false,
                     'required': right_field_options.fields_template.isMandatoryField('urgency'),
                  }),
                  __('Urgency'),
                  right_field_options
               ) }}

               {% if session('glpiactiveprofile')['helpdesk_hardware'] and session('glpiactiveprofile')['helpdesk_item_type']|length %}
                  {% set associated_items %}
                     <a class="btn btn-sm btn-ghost-secondary mt-2" role="button"
                        id="btn-collapse-items{{ rand }}"
                        aria-expanded="false" aria-controls="collapse-items{{ rand }}"
                        data-bs-toggle="collapse" href="#collapse-items{{ rand }}" >
                        <i class="fas fa-plus"></i>
                     </a>
                     <div class="collapse" id="collapse-items{{ rand }}">
                        {% do call('Item_Ticket::itemAddForm', [item, params|merge({
                           '_canupdate': has_profile_right('ticket', constant('CREATE')),
                           '_tickettemplate': itiltemplate,
                        })]) %}
                     </div>
                  {% endset %}

                  {{ fields.field(
                     'items_id',
                     associated_items,
                     _n('Associated element', 'Associated elements', get_plural_number()),
                     right_field_options
                  ) }}
               {% endif %}

               {% if not itiltemplate.isHiddenField('_users_id_observer') or not itiltemplate.isHiddenField('_groups_id_observer') %}
                  {% set observer_field %}

                     {{ include('components/itilobject/actors/main.html.twig', {
                        'item': item,
                        'entities_id': entities_id,
                        'itiltemplate': itiltemplate,
                        'field_options': right_field_options,
                        'canupdate': true,
                        'returned_itemtypes': ['User'],
                        'display_actortypes': ['observer'],
                        'display_labels': false,
                        'canassigntome': false,
                     }) }}
                  {% endset %}
                  {{ fields.field(
                     'observer',
                     observer_field,
                     _n('Watcher', 'Watchers', get_plural_number()),
                     right_field_options|merge({
                        required: itiltemplate.isMandatoryField('_users_id_observer') or itiltemplate.isMandatoryField('_groups_id_observer')
                     })
                  ) }}
               {% endif %}

               {{ fields.dropdownField(
                  'Location',
                  'locations_id',
                  params['locations_id'],
                  'Location'|itemtype_name,
                  right_field_options|merge({
                     'hide_if_no_elements': true
                  })
               ) }}

               {{ fields.textField(
                  'name',
                  params['name'],
                  __('Title'),
                  right_field_options
               ) }}

               {% set uploads = [] %}
               {% if params._content is defined %}
                  {% set uploads = uploads|merge({'_content': params._content, '_tag_content': params._tag_content}) %}
               {% endif %}
               {% if params._filename is defined %}
                  {% set uploads = uploads|merge({'_filename': params._filename, '_tag_filename': params._tag_filename}) %}
               {% endif %}

               {{ fields.textareaField(
                  'content',
                  params['content'],
                  __('Description'),
                  right_field_options|merge({
                     'enable_richtext': true,
                     'enable_fileupload': (itiltemplate.isHiddenField('_documents_id')) ? false : true,
                     'uploads': uploads,
                  })
               ) }}
            </div>
        </div>

      {{ call_plugin_hook(constant('Glpi\\Plugin\\Hooks::POST_ITEM_FORM'), {'item': item, 'options': params}) }}

        <div class="card-footer text-center">
            <input type="hidden" name="entities_id" value="{{ entities_id }}" />
            <button type="submit" class="btn btn-primary" name="add">
                <i class="fas fa-plus"></i>
                <span>{{ __('Submit message') }}</span>
            </button>
        </div>
    </div>

   {{ include('components/itilobject/mainform_close.html.twig') }}
</div>

<script type="text/javascript">
$(function () {
    $('#btn-collapse-items{{ rand }}').on('click', function() {
        $(this).hide();
    });

    $('#dropdown_nodelegate{{ rand }}').on('change', function() {
        var is_for_me = ($(this).val() == '1');
        $('#user-info{{ rand }}-block').toggleClass('d-none', !is_for_me);
        $('#delegate_other{{ rand }} .card-body')
            .html("")
            .load('{{ path('ajax/dropdownDelegationUsers.php') }}', {
                'right': "delegate",
                'nodelegate': (is_for_me ? 1 : 0),
                '_users_id_requester': {{ params['_users_id_requester'] }},
                '_users_id_requester_notif': {{ params['_users_id_requester_notif']|json_encode()|raw }},
                'use_notification': {{ params['_users_id_requester_notif']['use_notification'] }},
                'entity_restrict':  {{ session('glpiactive_entity') }}
            });
    })

    saveActorsToDom();
});
</script>
